customer satisfaction

Customer satisfaction is very important for MyRides

Genuine customer satisfaction is at the core of everything we do, because without you, our customers, there is no MyRides. With this firmly in mind, we are constantly striving to not only improve our services, but also to build on the already excellent reputation that we have carved out for ourselves. Maintaining a good name is not enough on its own. It can lead to lazy practices that stunt innovation and customer experience. That is why we are always looking for new ways to assess our performance and to find out if we are falling short of expectations in any way.

We are dedicated to ensuring that every passenger’s journey is not only a commute, but a positive and memorable experience. Our commitment to customer satisfaction is evident in every aspect of our operations – from the moment a booking is made to the completion of the ride.

We prioritize punctuality, reliability, and comfort to exceed our passengers’ expectations. Our professional drivers are not just skilled navigators. They are also ambassadors of customer service, ensuring a friendly and accommodating atmosphere throughout the journey.

MyRides values customer feedback

MyRides actively seeks and values customer feedback, using it to continually enhance our services and meet evolving needs. It’s only by asking the right questions and giving you, our customers, access to easy contact systems that we can hope to gain a fuller understanding of the MyRides experience. We are pleased to say that our efforts have already won us a large number of repeat clients. And going forward, we would like to add you to them as well.

Our user-friendly online platform, transparent pricing, and personalized solutions reflect our dedication to providing a seamless and customer-centric experience. From airport transfers to special occasions, we aim to make every ride with MyRides a source of satisfaction, convenience, and trust.

We want you to know that we think you should hold us accountable and to the highest standards possible. You should feel confident that when you call on us, we will arrive on time, with a clean and presentable vehicle, manned by a professional driver that will transport you safely and efficiently, to your chosen destination. Anything less is simply not acceptable.

Expect more from us. Tell us when we fall short, as well as when we exceed all of your expectations. Recommend us, based on your 100% satisfaction with our services.

Your feedback matters a lot to us. At MyRides, we are committed to being your preferred transportation choice. With us, your satisfaction is not just a goal but a continuous journey of improvement and excellence.

You can read some of our customers reviews and see what they said about MyRides.

Book a taxi from My Rides

If you want to try out the My Rides taxi experince, then book one online right now with our online booking system. Or you can call us on 01782 438 291. Also remember to write us a review, so we can know what we did good or bad.